For booking, we process passenger names, contact email, an optional phone number and children’s birth dates to verify the quoted ages. A technical booking session cookie is retained in the browser for up to 24 hours. Order details are processed by our booking backend and ticket fulfillment providers. PayPal processes payment information; our forms do not collect card details. Booking and payment pages do not load the Salesmartly chat script. Contact [email protected] about access to or correction of booking data.
Public pages may load Salesmartly support, which processes messages and technical information under its own privacy policy. Train search uses a visitor cookie for up to 30 days and sends journey criteria to connected rail services. Hosting providers may process access logs. WISE UP LIMITED’s contact details are in the legal notice.